Hotel Frequently Asked Questions
Answers to all things Hotel related
- How do I amend my hotel booking?
- How do I cancel my hotel booking?
- Why am I shown hotels that are sold out/unavailable?
- I selected a rate within budget, but I'm still being asked for a reason/approval
- How do I add my hotel loyalty card to my booking?
- Why has my confirmation gone to a different email address?
- What is Subsistence?
- What are Deposit Rates?
- Which payment option should I select?
- Why can't I find a specific Premier Inn rate on LOGiC?
- How do I amend the guest name on my hotel booking?
- Why haven't I received a copy of the hotel confirmation?
- Why do I need approval or have to give a reason to make my booking?
- What is Billback?
- What is the Guide Price?
- Sustainable Accommodation