Your hotel confirmation will be sent to the email address entered in the “Confirmation Email Address” field during the booking process
How it works:
The field is automatically filled with your email address.
You can change this address if you want the confirmation sent elsewhere.
The confirmation will be emailed to whatever address is entered here.
🕐 Waiting for your confirmation?
It can take a little time to arrive. If you haven’t received it after 1 hour, please contact us and quote your enquiry number.
👤Sending the confirmation to the guest
You have two options:
Option 1: Send to guest and yourself
Leave the Confirmation Email Address as your own
Select the guest’s profile from the drop-down list
If the profile contains their email, the confirmation will go to both you and the guest
Option 2: Send to guest only
Change the Confirmation Email Address to the guest’s email
The confirmation will go only to the guest