FAQs
- What are the different approval statuses?
- Why is the Guest Name shown as ‘Undefined’ on the approval email and in My Approvals?
- Is pre-trip approval mandatory?
- Approvals during annual leave or short-term absence
- Who is my approver?
- Why do I have to redo my booking after 20 minutes?
- What do I do if my approver hasn’t received my request?
- Can I resend my approval?
- Why do I get an error when entering my approval code?
- My approver isn’t responding can I send my request to someone else?
- What do I do if my approver is wrong?
- What is the Pre-Trip Approval tile on the homepage for?